The Children’s Cottage Society employs over 150 staff who are dedicated to fulfilling the agency’s vision of Safe Children in Healthy Families. We are passionate about making positive changes in the lives of families and their children in our community.
CASE MANAGER: Home Links Program (Full-Time)
Competition #: HL - 07/16/2018
The Children's Cottage Society of Calgary provides crisis nursery, community respite, and family support programs to more than 3,500 children each year. Brenda’s House is a residential program for homeless families that enables transition to housing using a “housing first” model of service. The HomeLinks Project serves chronically homeless families with complex barriers, residing at Brenda’s House or other family shelters in Calgary. HomeLinks provides housing location and case management support that begins with the quick rehousing of families, and that goes on to prevent the return of these families to homelessness by providing on-going service for one to two years, to help families reduce their acuity level and maintain their stability once re-housed in the community.
The Case Manager is an experienced professional with an empathetic, non-judgmental view toward families with complex needs. The Case Manager is responsible for supporting and planning with 13 families to assist them in maintaining the stability of their housing, addressing risk factors and building on their strengths to ensure successful community integration, over a period of one to two years.
The Case Manager position reports to the HomeLinks Case Management Supervisor.
The Case Manager position is full time (40 hours per week), Monday to Friday; some evening and week-end work may be required. Work hours will be adjusted based on client needs.
- Complete a structured assessment - in collaboration with shelter Key Workers - to assess family’s acuity level, history of homelessness and complexity of needs; develop a transition and follow-up plan for families exiting Brenda’s House or other shelter for homeless families.
- Develop a plan of action that identifies the family’s risk factors as well as their goals, strengths, and current support systems; establish objectives with the family that will build and maintain stability post-transition into housing in the community.
- Provide quality case management for a caseload of 13 families.
- Monitor the wellbeing of the families post-transition and provide support to them for one to two years in the community.
- Assist the families to implement their plan of action to reduce risk factors and related chronic system usage / risk of homelessness, to decrease family acuity rating, to increase protective factors and to improve network of community support;
- Act as a role model showing positive interaction and problem solving.
- Liaise with landlord to ensure good relations and proactive resolving of issues.
- Maintain client files and HMIS data system entries.
- Collaborate with shelter Key Workers and the Housing Locator in the development and updating of service plans, transition to housing strategies, and access to subsidies.
- Be fully informed on the services and resources offered by Alberta Works, and be a resource to the team regarding this information; work with the program Housing Locator to gain access to Project funds for housing and other subsidies, when unavailable from other sources.
- Work collaboratively with sector agencies, key stakeholders, and community resources.
- Refer families and follow up on referrals to ensure that families are accessing support.
- Maintain regular home visits in the community and phone contacts, in line with Case Management Standards.
- Degree in human services (preferred), or diploma with additional related experience.
- Minimum 5 years of experience working with families who have complex needs, preferably within the homeless sector.
- Case Management experience is required, preferably within the homeless sector.
- Experience working in with families in the community and in their home is required.
- Experience working in a residential setting is an asset.
- Proficient computer skills required.
- Excellent written and oral communication skills required.
- Experience using HMIS or a similar client data base is an asset.
- Valid Standard First Aid Certificate with CPR level B.
- Valid Suicide Intervention training.
- Valid driver’s license and use of own vehicle.
- Current Police Clearance and Child Intervention Record checks with satisfactory results.
- Able to adjust hours during the evenings and on week-ends as needed.
Application Deadline: Until successful candidate is recruited. We appreciate the interest of all applicants however will only contact those invited for an interview. Please send a cover letter and resume by email quoting competition Competition #: HL - 07/16/2018 to firstname.lastname@example.org
RELIEF COOK: Brenda's House
Competition #: BHRLFCK - 07/16/2018
Would you like to make a difference in the lives of some of Calgary’s children and families? We have an immediate opportunity for a Creative Cook at Brenda’s House! Brenda’s House serves up to 14 children and families in a beautiful manor style facility with a modern kitchen and dining area in the Killarney Neighborhood in South West Calgary and reports to the Food Services Coordinator.
This is a relief position.
We require completed high school and a diploma or degree is welcomed. As well, a valid First Aid Certificate which must be obtained within 3 months of employment and a Food Safe Certificate are required. A vehicle is required and mileage is paid.
- Prepare lunch and dinners for 45-60 residents; following Brenda’s House nutrition plan.
- Ensure sanitation and safety of kitchen.
- Be friendly and respectful to families during their stay at Brenda’s House.
- Other responsibilities as requested by Food Services Coordinator/Manager.
Application Deadline: Until successful candidate is recruited. We appreciate the interest of all applicants however will only contact those invited for an interview. Please send a cover letter and resume quoting competition #BHRLFCK - 07/16/2018 to email@example.com
HOUSING COACH: HOMEBRIDGE PROGRAM (Full-Time, Permanent, 1.0 FTE)
Competition #: HC - 05/01/2018
The Children's Cottage Society of Calgary provides crisis nursery, respite, shelter and community support programs for vulnerable children and their families. To achieve our vision of “Safe Children in Healthy Families”, we are looking for a motivated self-starter to join our organization as a Housing Coach in our HomeBridge Program.
The majority of the work completed in the HomeBridge program will take place in community agencies. HomeBridge staff will liaise with staff from a wide variety of agencies who are likely to be connecting with families who are unstably housed. The Housing coach will support their ability to assess each family’s situation and provide targeted support and resources to ensure stable housing.
The Housing Coach will also deliver support directly to families in identified agencies, providing them with personalized assistance that will address the immediate risk of homelessness along with connections to additional resources identified as being helpful in stabilizing their current situation.
The Housing Coach will at times be required to work evenings in order to meet the needs of our clients and community partners
- Minimum 5 years of experience working with families who have complex needs, preferably within the homeless sector
- 3 years Case Management experience is required, preferably within the homeless sector
- A strong understanding and passion for prevention and diversion work is an asset
- Experience conducting family assessments, particularly in crisis situations is an asset
- Experience working in a community setting
- Experience using HMIS or a similar client data base
- Proficient computer skills required
- Excellent written and oral communication skills required
- Proficient case note or charting skills
- Receive community referrals for families who may be experiencing some housing instability.
- Provide intake and assessment for financial supports as appropriate within program guidelines.
- Conduct detailed assessments with referred families in order to ensure they are connected to all relevant supports that will allow them to maintain their housing.
- Collaborate with community agencies to support the needs of families who may be at risk of becoming homeless.
- Complete requests for Alberta Works emergency placement with families and assist them with the request process.
- When prevention methods are not successful ensure supportive, efficient and safe transition into temporary housing and or hotel accommodation and provision of food and immediate basic needs for families.
- Provide brief solution-focused outreach support for a variable caseload.
- Assist the families to implement their immediate plan of action to reduce risk factors and help address their priority objectives. Coordinate with Alberta Works designated staff to help ensure that the goals set by them for families are also addressed.
- Maintain client files and HMIS data system entries in accordance with Accreditation and privacy standards and agency expectations.
- Be fully informed on the services and resources offered within the larger community that may be helpful in stabilizing a family’s housing.
- Work collaboratively with the programs of the Children’s Cottage and other key community service providers as indicated by each family’s unique situation and needs.
- Refer families as needed and follow up on referrals to ensure that families are accessing support.
- Degree in social work, social science or human services (preferred), or diploma with additional 2 years related experience
- Comprehensive knowledge of family-related community resources and services
- Valid Standard First Aid Certificate with CPR level B
- ASIST training
- Valid driver’s license and use of own vehicle
- Current Police Clearance and Child Intervention Record checks with satisfactory results
Application Deadline: Until successful candidate is recruited. We appreciate the interest of all applicants however will only contact those invited for an interview. Please send a cover letter and resume quoting competition #HC – 05/01/2018 to Joelle Berard: firstname.lastname@example.org
The Children’s Cottage Society believes that providing students with hands-on experience to support their in class learning is important. Students are given the opportunity for placement in the following programs:
We offer a variety of opportunities to students who are interested in developing their expertise and skills, and in being a part of making a positive change in the lives of families and their children in our community. Please send us your resume to email@example.com and we will contact you as soon as a practicum opportunity becomes available.